Customer Services

Welcome to the Customer Services department. Here you will find all the information you need to help you place or enquire about an order or to contact us. If you can't find what you're looking for in these pages please don't hesitate to call us.

This is the Customer Services Team:

• You can call us on our free phone number: 0800 015 4395
• If you are phoning from overseas, please call: +44 (0) 1993 893 715

We try to answer every call, but if we are very busy, or you have called out of hours, please leave a message stating your name & phone number and we'll call you back as soon as we can.

• You can email us at: info@whittard.co.uk



• You can write to us at:
  
  

  Whittard of Chelsea
  Customers Services
  Windrush House,
  Windrush Park Road,
  Witney
  OX29 7DX

• If you have any PR related queries, please contact our press office via email on: WhittardofChelsea@raincommunications.co.uk

Following our review of product specifications, the following products contain a small proportion of nuts, which is not mentioned on the product label. this means that the product is a possible health risk for anyone who is allergic or sensitive to nuts.

If you have an allergy or intolerance to nuts you are advised not to drink or eat this product.

Product Details

• Code 107573 Rooibos Cream Caramel Tea 125g
• Code 106922 Sticky Toffee Pudding Tea 125g
• Code 106476 Spice Chai Green Tea 125g

If you have purchased the above products in any Whittard of Chelsea store or from our website please return the affected product to the nearest store or our customer service for a full refund.

If you have any queries, please contact our Customer Services Department on freephone number 0800 015 4395.

No other Whittard products are known be affected.